Durall partners with its customers
The people who make a
difference in your life are not the ones with the most credentials, the most
money, or the most awards. They simply are the ones who care the most.
Being in partnership
with customers helps a vendor look at their projects and goals, as impacting
both the vendor and the customer. With this partnership concept in mind, Durall
Industrial Flooring uses its almost 50 years of experience to guide its customer
relations. Thatís why
Durall takes those little extra steps and expenses to assure that its products
and support materials help to make projects go smoothly.
Durall pays attention to little things like having a stir stick,
gluing roller covers onto the roller
frames so they donít slide off, and placing double-face adhesive on floor machine
sanding screens to assure that they start spinning. These are the little extra
steps included when purchasing flooring kits of materials suggested by Durall.
We also provide a 24/7 help number to answer questions when application teams run
into unexpected problems.
The whole process begins with Durallís exclusive free
project cost analysis system. Unlike other epoxy coating suppliers, Durall has
40 years of actual application experience. This has led to the development of
specialty, high concentration, and high performance preparation cleaners as well
as specialty grouts and fillers to help repair cracks and holes. Tried and true
systems and procedures to help flooring crews move through projects efficiently.
This is why Durall provides a 24-part Youtube video series that highlights every
step of epoxy flooring installation. And it is why with every free cost
analysis a detailed set of instructions is provided, so there are no surprise
application costs. Durall has flooring installation experience since 1965. Many
of our floors have been down for as long as 30 years. It is not uncommon for our
flooring projects to go without re-coats for 17 to 20 years.
A good measure of the value of your flooring investment is the flooring
installation cost divided by the years of service it provides. The benefit of years
of service is the heightened prospect that your flooring epoxy sticks to something that does not
move that may allow it to lift and peal. The key to sticking to something that
does not move is preparing your floor surface well. And there is no substitute
for experience when preparing for anything.
If you prefer having your supplier be in partnership with you, choose a company
that wants that partnership. Choose a supplier that demonstrates its desire to
be your partner with thoughtful guidance from before your purchase through
application and through after-market service.
Epoxy is not something you can install without disruption. Giving up your floor for two or
more days to coat it is a sacrifice. Your costs start with your coating costs
but end with the cost of lost productivity that installation, repairs, and future
re-coats cause. Isnít it better to invest now in your future by teaming up
with a vendor that cares?
For a detailed quote of materials needed to
apply epoxy paint to your floor, please
visit our free cost analysis page at
For more information, contact Chris Biesanz
at firstname.lastname@example.org or phone 1-800-466-8910 or 952-888-1488
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